Q. When can I have access to Mill House on my arrival day?
A. 4pm is the earliest we can guarantee to have Mill House ready for you.

Q. What time do I have to vacate Mill House on my departure day?
A. To give us time to prepare Mill House for our next guests we ask you to leave by 10am.

Q. What is included within the rental price?
A. All prices include full use of Mill House, heating, lighting, bed linen, towels, wi-fi with broadband internet access and SKY HD TV package including SKY Sports and Children’s Channels. See our Terms and Conditions.

Q. What facilities and equipment are at Mill House?
A. We hope that Mill House is equipped with everything you might expect from a comfortable holiday home. For a fuller list click here (PDF document). If you have a specific request and want to talk to us please just call or email.

Q. Is Mill House suitable for guests in wheel chairs?
A. We are really sorry to say that Mill House is not suitable for guests in wheel chairs as the rooms are spread over 3 floors and at present we do not have a stair lift to provide access to bedroom and bathroom facilities.

Q. Where’s the nearest supermarket?
A. For the very best local produce then we’d suggest you visit the many family owned shops in Thurso which is under 10 minutes away or we can arrange this for you if you tell us what you want. There is a Tesco and a Coop in Thurso. If you prefer to shop on-line before you arrive, then Tesco offer a delivery service.

Q. Is there parking at Mill House?
A. Yes there is 1 parking space right outside the front door which is marked ‘Mill House’ and if you have more than one car then you can park additional car(s) in the hotel car park which is about 100 metres away.

Q. Can I bring my dog?
A. Yes we are happy to have well behaved dogs by prior arrangement. Dogs must not be allowed either in bedrooms or on soft furnishings, and must not be left unattended in the property. There is an additional charge of £25 per dog per week, max. of 2 dogs.
Mill House, Forss, By Thurso, Caithness KW14 7XY   E-Mail: ianandsabine@millhouseforss.co.uk